1.1 Introduction
1.2 Mission Statement
1.3 Programs
1.4 Confidentiality
1.5 Children in need of Protection
1.6 Sexual Racial Harassment
1.7 Caseload Management Principals
APPLICATIONS
2.1 Intake Guidelines
2.2 Intake Guidelines/Emergency Assistance
2.3 How to Complete an Application
2.4 Referrals to ODSP
2.5 Declaration of Support and Maintenance
2.6 Participation Requirements
2.7 Emergency Housing
FINANCIAL ASSISTANCE ELIGIBLITY
3.1 Co-Residency
3.2 Living with Parents
3.3 Trusteeship
3.4 Custody
3.5 Temporary Care Assistance
3.6 Students
3.7 Applicants Under 18
3.8 Transients & Homeless Persons
ASSETS
4.1 Recreational Vehicles
4.2 RRSPs / RESPs / RDSPs
INCOME AND EXEMPTIONS
5.1 Treatment of Income
5.2 Treatment of Payments
5.3 Fire & Flood Victims
5.4 Lost or Stolen Cash
5.5 Food Vouchers
5.6 Child Tax Benefits
5.7 Child Care Informal - Revised March 1, 2016
5.8 Assignments Overview
5.9 Family Support Assignments
5.10 Canada Pension Plan (CPP) Assignments
5.11 Employment Insurance (EI) Assignment
5.12 Workplace Safety & Insurance Board (WSIB) Assignments
5.13 Cancellation Refusal of Assignment
5.14 Subrogation
CALCULATING ASSISTANCE
6.1 Board and Lodging
6.2 Long Term Care Facilities
6.3 Change of Address
6.4 Rent not being paid
6.5 Rent Pay Direct
6.6 Incarcerations
6.7 Short Term Substance Abuse Programs
6.8 Income Reporting Statements (IRS) - Revised Jan.12, 2018
6.9 Heating and Utilities Costs
MANDATORY BENEFITS
7A.1 Mandatory Benefits Overview
7A.2 Diabetic Supplies
7A.3 Surgical Supplies & Dressings
7A.4 Travel & Transportation for Medical Purposes
7A.5 Drug Coverage
7A.6 Dental Coverage for Dependent Children
7A.7 Vision Care for Dependent Children
7A.8 Guide Dog Benefit
7A.9 Batteries & Repairs for Mobility Devices
7A.10 Employment Benefits
DISCRETIONARY BENEFITS
7B.1 Discretionary Benefits Overview
7B.2 Emergency Dental Coverage for Adults
7B.3 Dentures
7B.4 Orthodontics
7B.5 Vision Care for Adults
7B.6 Prosthetic Appliances & Mobility Devices
7B.7 Oxygen
7B.8 Drugs, Non-Formulary
7B.9 EPI, Bee Sting Kits, Other Allergen Products
7B.10 Paternity Testing
7B.11 Funerals
7B.12 Housing Related Benefits
7B.13 Last Months Rent
7B.14 Utility Arrears
7B.15 Approved Household Items - Revised May 1, 2017
7B.16 Job Specific Skills Training
7B.18 Travel & Transportation Non-Health Related
7B.19 Special Services & Items
7B.20 Payment for SBT Witnesses
MANAGING PARTICIPATION
8.1 Job Search Requirements
8.2 Community & Employment Placements
MONITORING ELIGIBILITY
9.1 Frequency of Reviews
9.2 Internal Review
9.3 Overpayment Letter Inquiries
9.4 Overpayment Recoveries
9.5 Recovery of Interim Assistance
9.6 Eligibility Review Officer (ERO) Responsibility
9.7 Suspending Assistance
9.8 Non-Compliance
OTHER PROGRAMS
10.1 Housing Assistance NEW effective July 1, 2022
10.2 Community Outreach and Supportive Services NEW effective July 1, 2022
10.3 Emergency Shelter Solutions NEW effective July 1, 2022
10.4 Supportive Housing NEW effective July 1, 2022
10.5 Our Kids Count
10.6 Direct Shelter Subsidy
10.7 Employment Ontario
ADMINISTRATION
11.1 Payment of Assistance
11.2 Manual Cheques
11.3 Direct Bank Deposit
11.4 Refunds & Repayments
11.5 Garnishment of Assistance
11.6 Reloadable Payment Cards
Manitoulin-Sudbury DSB - Children's Services Local Policy Manual
Provincial - Ontario Works Policy Directives
Provincial - Ontario Disability Support Program Directives