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11.4. Refunds & Repayments


Ontario Works Effective Date: March 1, 2022
Topic: Administration Replaces: July 1, 2009



Overpayments must be repaid in full by OW participants. Clients should be encouraged to bring in cheques or money orders to repay overpayments. 

Note: All cheques/money orders must be made payable to “Manitoulin-Sudbury District Services Board” 

* This policy is subject to additions/revisions.



1. Individuals can bring in a cheque or money order to repay an Ontario Works overpayment.

2. Copies of cheques/money orders are scanned into the electronic filing system in the clients file and emailed to the Financial Assistant.  

3. Cheques are placed in the locked cheque drawer.  The Finance department comes to collect the payments on a regular basis.  

4. Receipts can be provided if required.