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Policies and Procedures

Manitoulin-Sudbury DSB Local Ontario Works Policy
 

INTRODUCTION TO ONTARIO WORKS

1.1       Introduction
1.2       Mission Statement
1.3       Programs
1.4       Confidentiality
1.5       Children in need of Protection
1.6       Sexual Racial Harassment
1.7       Caseload Management Principals

APPLICATIONS

2.1       Intake Guidelines
2.2       Intake Guidelines/Emergency Assistance
2.3       How to Complete an Application
2.4       Referrals to ODSP
2.5       Declaration of Support and Maintenance
2.6       Participation Requirements
2.7       Emergency Housing

FINANCIAL ASSISTANCE ELIGIBLITY

3.1       Co-Residency
3.2       Living with Parents
3.3       Trusteeship
3.4       Custody
3.5       Temporary Care Assistance
3.6       Students
3.7       Applicants Under 18
3.8       Transients & Homeless Persons

ASSETS

4.1       Recreational Vehicles
4.2       RRSPs / RESPs / RDSPs

INCOME AND EXEMPTIONS

5.1       Treatment of Income
5.2       Treatment of Payments
5.3       Fire & Flood Victims
5.4       Lost or Stolen Cash
5.5       Food Vouchers
5.6       Child Tax Benefits
5.7       Child Care Informal - Revised March 1, 2016
5.8       Assignments Overview
5.9       Family Support Assignments
5.10     Canada Pension Plan (CPP) Assignments
5.11     Employment Insurance (EI) Assignment
5.12     Workplace Safety & Insurance Board (WSIB) Assignments
5.13     Cancellation Refusal of Assignment
5.14     Subrogation

CALCULATING ASSISTANCE

6.1       Board and Lodging
6.2       Long Term Care Facilities
6.3       Change of Address
6.4       Rent not being paid
6.5       Rent Pay Direct
6.6       Incarcerations
6.7       Short Term Substance Abuse Programs
6.8       Income Reporting Statements (IRS) - Revised Jan.12, 2018
6.9       Heating and Utilities Costs

MANDATORY BENEFITS

7A.1     Mandatory Benefits Overview 
7A.2     Diabetic Supplies
7A.3     Surgical Supplies & Dressings
7A.4     Travel & Transportation for Medical Purposes
7A.5     Drug Coverage
7A.6     Dental Coverage for Dependent Children
7A.7     Vision Care for Dependent Children
7A.8     Guide Dog Benefit 
7A.9     Batteries & Repairs for Mobility Devices
7A.10   Employment Benefits 

DISCRETIONARY BENEFITS

7B.1     Discretionary Benefits Overview 
7B.2     Emergency Dental Coverage for Adults
7B.3     Dentures
7B.4     Orthodontics 
7B.5     Vision Care for Adults
7B.6     Prosthetic Appliances & Mobility Devices 
7B.7     Oxygen
7B.8     Drugs, Non-Formulary
7B.9     EPI, Bee Sting Kits, Other Allergen Products
7B.10   Paternity Testing
7B.11   Funerals
7B.12   Housing Related Benefits 
7B.13   Last Months Rent 
7B.14   Utility Arrears 
7B.15   Approved Household Items - Revised May 1, 2017
7B.16   Job Specific Skills Training
7B.18   Travel & Transportation Non-Health Related
7B.19   Special Services & Items
7B.20   Payment for SBT Witnesses 

MANAGING PARTICIPATION

8.1       Job Search Requirements
8.2       Community & Employment Placements

MONITORING ELIGIBILITY

9.1       Frequency of Reviews
9.2       Internal Review
9.3       Overpayment Letter Inquiries
9.4       Overpayment Recoveries
9.5       Recovery of Interim Assistance
9.6       Eligibility Review Officer (ERO) Responsibility
9.7       Suspending Assistance
9.8       Non-Compliance

OTHER PROGRAMS

10.1       Healthy Communities Fund Revoked effective June 30, 2022

10.1       Housing Assistance  NEW effective July 1, 2022

10.2       Community Outreach and Supportive Services  NEW effective July 1, 2022

10.3       Emergency Shelter Solutions  NEW effective July 1, 2022

10.4       Supportive Housing  NEW effective July 1, 2022
10.5       Our Kids Count  
10.6       Direct Shelter Subsidy
10.7       Employment Ontario 

 ADMINISTRATION

11.1       Payment of Assistance
11.2       Manual Cheques
11.3       Direct Bank Deposit
11.4       Refunds & Repayments 
11.5       Garnishment of Assistance
11.6       Reloadable Payment Cards
 

Provincial Policy and Directives

Manitoulin-Sudbury DSB - Children's Services Local Policy Manual
Provincial - Ontario Works Policy Directives
Provincial - Ontario Disability Support Program Directives