1.1 Introduction
1.2 Mission Statement
1.3 Programs
1.4 Confidentiality -Revised March 1, 2022
1.5 Children in need of Protection -Revised March 1, 2022
1.6 Sexual Racial Harassment
1.7 Caseload Management Principals - Revised March 1, 2022
APPLICATIONS
2.1 Intake Guidelines -Revised March 1, 2022
2.2 Intake Guidelines/Emergency Assistance - Revised March 1, 2022
2.3 How to Complete an Application - Revised March 1, 2022
2.4 Referrals to ODSP -Revised March 1, 2022
2.5 Declaration of Support and Maintenance - Revised March 1, 2022
2.6 Participation Requirements
2.7 Emergency Housing - Revised March 1, 2022
FINANCIAL ASSISTANCE ELIGIBLITY
3.1 Co-Residency - Revised March 1, 2022
3.2 Living with Parents
3.3 Trusteeship
3.4 Custody
3.5 Temporary Care Assistance
3.6 Students
3.7 Applicants Under 18
3.8 Transients & Homeless Persons
ASSETS
4.1 Recreational Vehicles - Revised March 1, 2022
4.2 RRSPs / RESPs / RDSPs
INCOME AND EXEMPTIONS
5.1 Treatment of Income
5.2 Treatment of Payments - Revised March 1, 2022
5.3 Fire & Flood Victims
5.4 Lost or Stolen Cash
5.5 Food Vouchers - Revised March 1, 2022
5.6 Child Tax Benefits - Revised March 1, 2022
5.7 Child Care Informal - Revised March 1, 2022
5.8 Assignments Overview - Revised March 1, 2022
5.9 Family Support Assignments
5.10 Canada Pension Plan (CPP) Assignments - Revised March 1, 2022
5.11 Employment Insurance (EI) Assignment - Revised March 1, 2022
5.12 Workplace Safety & Insurance Board (WSIB) Assignments - Revised March 1, 2022
5.13 Cancellation Refusal of Assignment - Revised March 1, 2022
5.14 Subrogation
CALCULATING ASSISTANCE
6.1 Board and Lodging
6.2 Long Term Care Facilities
6.3 Change of Address - Revised March 1, 2022
6.4 Rent not being paid
6.5 Rent Pay Direct
6.6 Incarcerations
6.7 Short Term Substance Abuse Programs
6.8 Income Reporting Statements (IRS) - Revised March 1, 2022
6.9 Heating and Utilities Costs
MANDATORY BENEFITS
7A.1 Mandatory Benefits Overview
7A.2 Diabetic Supplies
7A.3 Surgical Supplies & Dressings
7A.4 Travel & Transportation for Medical Purposes - Revised March 1, 2022
7A.5 Drug Coverage
7A.6 Dental Coverage for Dependent Children
7A.7 Vision Care for Dependent Children
7A.8 Guide Dog Benefit
7A.9 Batteries & Repairs for Mobility Devices
7A.10 Employment Benefits - Revised March 1, 2022
DISCRETIONARY BENEFITS
7B.1 Discretionary Benefits Overview
7B.2 Emergency Dental Coverage for Adults
7B.3 Dentures
7B.4 Orthodontics
7B.5 Vision Care for Adults
7B.6 Prosthetic Appliances & Mobility Devices
7B.7 Oxygen
7B.8 Drugs, Non-Formulary
7B.9 EPI, Bee Sting Kits, Other Allergen Products
7B.10 Paternity Testing
7B.11 Funerals
7B.12 Housing Related Benefits
7B.13 Last Months Rent
7B.14 Utility Arrears
7B.15 Approved Household Items - Revised March 1, 2022
7B.16 Job Specific Skills Training
7B.18 Travel & Transportation Non-Health Related - Revised March 1, 2022
7B.19 Special Services & Items - Revised March 1, 2022
7B.20 Payment for SBT Witnesses
MANAGING PARTICIPATION
8.1 Job Search Requirements - Revised March 1, 2022
8.2 Community & Employment Placements - Revised March 1, 2022
MONITORING ELIGIBILITY
9.1 Frequency of Reviews
9.2 Internal Review
9.3 Overpayment Letter Inquiries
9.4 Overpayment Recoveries
9.5 Recovery of Interim Assistance
9.6 Eligibility Review Officer (ERO) Responsibility
9.7 Suspending Assistance - Revised March 1, 2022
9.8 Non-Compliance
OTHER PROGRAMS
10.1 Housing Assistance NEW effective July 1, 2022
10.2 Community Outreach and Supportive Services NEW effective July 1, 2022
10.3 Emergency Shelter Solutions NEW effective July 1, 2022
10.4 Supportive Housing NEW effective July 1, 2022
10.5 Our Kids Count
10.6 Direct Shelter Subsidy
10.7 Employment Ontario - Revised March 1, 2022
ADMINISTRATION
11.1 Payment of Assistance - Revised March 1, 2022
11.2 Manual Cheques - Revised March 1, 2022
11.3 Direct Bank Deposit - Revised March 1, 2022
11.4 Refunds & Repayments- Revised March 1, 2022
11.5 Garnishment of Assistance - Revised March 1, 2022
11.6 Reloadable Payment Cards
Manitoulin-Sudbury DSB - Children's Services Local Policy Manual
Provincial - Ontario Works Policy Directives
Provincial - Ontario Disability Support Program Directives