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Policies and Procedures


Introduction
 
1.1.      Introduction
1.2.      Mission Statement


Access Policies

2.1.      Application & Initial Eligibility     Revised May 1, 2018
2.3.      Centralized Waiting List and Tenant Selection    Revised April 1, 2023
2.4.      Eligibility Rules     Revised July 1, 2016
2.5.      Former Tenant Arrears     Revised July 1, 2021


Eligibility

3.1.      Determining Unit Size & Occupancy Standards     Revised July 1, 2021


Tenant Policies

4.1.      Lease Signing
4.2.      Internal Transfer Requests 
4.3.      Guest Policy
4.4.      Collecting Rent
4.5.      Internal Review Committee and Process
4.6.      Notice to Vacate     Revised July 1, 2021
4.7.      Rent Increases of Less than $10.00
4.8.      In-Situ Priority Status
4.9       Motorized Mobility Assistive Devices  
4.10     Absence from Unit  
4.11     Notification of Change 
4.12     Smoke Free    


Provider Responsibilities

5.1.      Pursuit of Income
5.2.      Pets
5.3.      Pet Abondonment
5.4.      Tenant Complaints     Revised Aug. 1, 2017
5.5       Tenants Existing Hospitals
5.6       Duty to Accommodate 


Asset & Infrastructure

7.1.      Mission Statement
7.2.      Cable, Satelilite, other Antennae     Revised July 1, 2021
7.3.      Common Area Maintenance
7.4.      Emergency Work
7.5.      Fire Code     Revised July 1, 2021
7.6.      Laundry Equipment
7.7.      Move Out / Cyclical Painting     Revised July 1, 2021
7.8.      Portable Air Conditioners     Revised July 1, 2021
7.9.      Unit Maintenance     Revised July 1, 2021
7.10.    Winter Site Maintenance
7.11.    Fire and Police Service Access to DSB Buildings     Revised July 1, 2021


Forms

8.1.      Former Tenant Payment Arrangement
8.2.      Request for Review
8.3.      Notice of Decision on Request for Internal Review
8.4.      Pet Information
8.5.      Tenant Complaint
8.6.      Comfort Letter


Local Rules

9.1       Maximum Household Assets