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Community Housing | Effective Date: December 1, 2020 |
Topic: Tenant Policies | Replaces: I1.5 August 28, 2003 |
Subject: Internal Review Committee and Process | Policy No. I.4.4. |
The Manitoulin-Sudbury District Services Board’s Housing Providers will address requirements for Internal Reviews by establishing an Internal Review Committee that operates in accordance with the following:
The Social Housing Reform Act (2000) and provincial regulations give applicants to RGI assistance, RGI tenants and tenants with special needs the right to ask for a review of certain decisions that might be made by the Manitoulin-Sudbury District Services Board (hereinafter referred to as “DSB”) or other Housing Providers. The DSB and all Housing Providers must implement an Internal Review Policy and Procedures that meet the requirements for such activity as outlined in legislation.
The Internal Review Committee membership will include all participating Housing Providers. Each meeting of the Committee will involve a revolving attendance which will include one qualified representative from at least three Housing Providers. None of the three will be a representative from the Housing Provider whose decision is to be reviewed at that given meeting. One of the three attendees will represent the DSB (Service Manager) at all meetings, unless it is a DSB decision which is being reviewed. In all other instances, the DSB attendee will assume the role of Chair at the meeting.
Internal Review Policy as required by Social Housing Reform Act (Sections 80 through 84) and Ontario Regulation 298/01 (Sections 55 through 59) as it applies to all tenants currently in receipt of a rent subsidy.
Regardless of the actual day of the week that Providers issue notice of their decision, and thereby provide their tenants an opportunity to request an Internal Review, the letter should note that the LAST DAY a tenant may submit a written request for said review is the 10th business day from the date of the notification.
On receipt of a request for an Internal Review, the Provider will contact the DSB Social Housing Program Supervisor immediately, in the manner outlined in Setting the Agenda, 1., as follows.
Meetings will be scheduled on Wednesdays at 2:00 p.m. or within reason, as requested by tenants wishing to make an appearance. The scheduled attendees will be contacted by the DSB by close of business on the Friday prior to the meeting date, to confirm their Request for a Review has been received, and to confirm the time, date and attendance of the attendees at the next regularly scheduled meeting. The DSB Members, in conjunction with the Provider who has received the request for an Internal Review, and the scheduled meeting attendees, will determine the location and format of the meeting. If appropriate, the meeting could be held by conference call. Alternatively, the meeting will be
held, in person, at the Manitoulin-Sudbury DSB office located at 210 Mead Blvd in Espanola.
Request for Review:
REFERENCES:
Social Housing Reform Act – Section 80-84
Ontario Regulation Act 298/01 Sections 55-59
Request for Review form 4.5a
Notice of Decision form 4.5b