Ministry of Labour, Training and Skills Development
Office of the Assistant Deputy Minister
Employment and Training Division
777 Bay Street, 26th Floor
Toronto ON M5G 2E5
Memorandum
To: Employment Ontario Delivery Partners
From: David Carter-Whitney and Erin McGinn, Assistant Deputy Ministers, Ministry of Labour, Training and Skills Development
Date: February 14, 2020
Subject: Employment Services Transformation - Service System Manager Selection
Dear Employment Ontario partners:
Today, the government announced a significant milestone in its ongoing transformation of employment services. After a two-stage competitive process, the Ministry of Labour, Training and Skills Development has selected service system managers for three previously identified catchment areas, where the prototype for the new employment services model will begin. The new employment services system will be focused on helping all job seekers, including those on social assistance or with a disability. The new system will help people find and keep quality jobs, supporting Ontario's businesses and communities.
The service system managers are:
Employment services across the rest of the province will gradually move to the new system over the next several years. There will not be significant changes to employment services outside of the catchment areas selected for the prototype in the immediate term.
It is important to note that the changes being introduced in the prototype phase will not apply to the services provided by First Nations on-reserve. There will be no immediate changes to the access and delivery of employment services for clients in the prototype catchment areas, including First Nations clients who access employment and training services off-reserve.
Changes to employment services in the prototype areas will be implemented in phases. This approach to transformation will ensure service continuity and client access, as oversight of service providers shifts from Ministry of Labour, Training and Skills Development to service system managers. For additional information on employment services transformation, please visit the Employment Ontario Partners’ Gateway or contact estransformation@ontario.ca.
Throughout this process, the ministry will work collaboratively with our delivery partners to ensure that there is no disruption to clients across the province. We are committed to keeping you informed as changes take place. More information will follow as it becomes available.
Thank you for your ongoing support as we modernize Ontario’s employment and training system.
Sincerely,
Original signed by David Carter-Whitney, Assistant Deputy Minister, Employment and Training Division
Original signed by Erin McGinn, Assistant Deputy Minister, Workforce Policy and Innovation Division
Cc:
Susan Erwin, Assistant Deputy Minister, Social Assistance Programs Division, Ministry of Children, Community and Social Services.
Jill Vienneau, Assistant Deputy Minister, Strategic Policy Division, Ministry of Children, Community and Social Services.
