Ministry of Labour, Training and Skills Development
Ontario Government Complex
5520 Hwy 101 East
P.O. Bag 3095
South Porcupine ON P0N 1H0
Ministère du Travail, de la Formation et du Développement des compétences
Complexe du gouvernement de l’Ontario
5520, Route 101 est aile B
Sac Postal 3095
South Porcupine ON P0N 1H0
June 3, 2020
TO: Fern Dominelli, Chief Administrative Officer
Donna Stewart, Director of Integrated Social Services
Manitoulin-Sudbury District Services Board
Site #4087A
FROM: Dominique Morin, Service Delivery Manager
Juli Lefebvre, Employment and Training Consultant Employment and Training Division
Ministry of Labour, Training and Skills Development
RE: Employment Services, Youth Job Connection, Youth Job Connection: Summer Support Visit Feedback Report - December 17-18, 2019
On behalf of the Ministry of Labour, Training and Skills Development, we would like to thank you and your staff for providing an updated Action Plan and meeting with us on December 17-18, 2019. We appreciated your responsiveness during the support visit.
We reviewed your progress on your Action Plan by selecting participant and employer files from the Employment Services (ES), Youth Job Connection (YJC) and Youth Job Connection: Summer (YJC:S) programs. We also validated Employment Ontario Information System – Case Management System (EOIS-CaMS) data against your participant files. We discussed progress on your Action Plan by reviewing and discussing each action item during a meeting with the managers and staff. The Ministry also provided an opportunity to identify program and/or system questions.
Based on the support visit findings and a review of the compliance requirements in your Employment Service agreement, the Ministry has identified that your Service Delivery Site 4087A has improved. For example, staff are registered to receive updates from the Ministry website and now provide updates to the manager. In addition, client files now include signed service plan summaries and have detailed notes to file. These notes to file were key in understanding the client intervention from a file review perspective. The manager visits the office on a monthly basis to review program performance and assures quality when files are closed.
Although there is improvement, other key compliance issues remain and are outlined in the attached Appendix. Consequently, this site is not in compliance with the Employment Service, Youth Job Connection and Youth Job Connection: Summer agreements and as a result, Manitoulin-Sudbury District Services Board will remain under Official Review.
Your Service Delivery Site is required to update your Action Plan indicating milestones and timelines by July 10, 2020. It must identify strategies to remedy the issues outlined in the attached appendix. The Action Plan must be signed by the Board Chair.
Upon receipt of the Action Plan, the Ministry will review the plan and either approve it or ask for further clarification.
If, six months after the implementation of the revised Action Plan, the Ministry determines that your organization has not completed the approved Action Plan and/or is still not in compliance with the Employment Services, Youth Job Connection and Youth Job Connection: Summer agreements, the Ministry may terminate, and/or not offer your organization new agreements upon the expiry of the current agreements.
The Ministry is committed to working closely with your site over the coming months to provide strategic support as you work towards compliance and implement your Action Plan.
We would also like to take this opportunity to provide you with an update on your Youth Job Connection: Summer request, submitted on May 12, 2020. Your request is being reviewed within the lens of the broader provincial context. Currently, as your request is under review, please continue to deliver the program as per the existing guidelines. It should be noted that your target remains at 23 clients. Any requests to serve additional clients above and beyond the approved target will require Ministry pre-approval. This also includes requests for transfer of funds or increase in funding.
If you have any questions, please do not hesitate to contact Juli at (705) 494-3746.
Sincerely,
Juli Lefebvre, Employment and Training Consultant
Juli.Lefebvre@ontario.ca
Dominique Morin, Service Delivery Manager
Dominique.N.Morin@ontario.ca
