Ministry of Children,
Community Services and Social Services
Social Assistance Programs Division
Social Assistance Performance and Accountability Branch
Director's Office
2 Bloor Street West, 25th Floor
Toronto Ontario M7A 1E9
September 12, 2024
Donna Stewart
Associate/Chief Administrative Officer
Manitoulin-Sudbury District Services Board
210 Mead Blvd
Espanola, ON P5E 1R9
Dear Donna,
I am writing to inform you of the 2025 Ontario Works performance measures and corresponding targets for Manitoulin-Sudbury District Services Board from the Ministry of Children, Community and Social Services (MCCSS).
The targets set against the performance measures as shown in Appendix A, are set by the ministry, and will be added to the TPON budget template on your behalf.
Should you have any questions, please contact your Program Supervisor. Sincerely,
Jeff Bowen
c: Nancy Sauve, Director, Social Assistance Service Delivery – Central, East & North Regions
Colleen Hardie, Director, Social Assistance Service Delivery – West and Toronto Regions
Sunny Sharma, Director, Business Innovation, and Implementation Branch
Brian Krmpotic, Program Supervisor
Appendix A: 2025 Ontario Works Performance Measures and Targets
| Performance Measures | Target |
| Percentage of Ontario Works adults and OSDP non-disabled adults with participation requirements that have a proper Action Plan created | 100% |
| Percentage of Ontario Works adults and ODSP non-disabled adults with participation requirements who are referred to Employment Ontario (EO) | 32% |
| Percentage of Ontario Works cases (individual or family units) that exited to employment | 14% |
| Percentage of Ontario Works cases (individual or family units) who exited the program for any reason and return within one year | 38% |