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G.5.15 ZOLL Cardiac Monitor Maintenance/Repairs


Paramedic Services Effective Date: April 30, 2019
Topic: Vehicles, Equipment & Facilities Replaces: June 8, 2016
Subject: ZOLL Cardiac Monitor Maintenance/Repairs Policy No. G.5.15.



To provide guidelines to facilitate an expedited repair and Preventative Maintenance program for all ZOLL Cardiac Monitors, ensuring operational readiness.

  • Paramedics
  • Paramedic Superintendents
  • Logistics Personnel
  • Senior Managers


Repair Process

Where any cardiac monitor is determined to be operating outside of the accepted parameters, the device shall be placed out of service, and the Paramedic Superintendent notified. A ticket detailing the failure shall be completed and submitted in the Operative IQ system.

Servicing of the Zoll Cardiac Monitors has been contracted with Zoll Canada. The vendor will supply the service with a replacement monitor for the duration of the time needed to complete the repair.  

PM Program

Zoll cardiac Monitors are PM serviced in accordance with the manufacturer’s direction, and by Zoll Canada. Batteries will be serviced as required. The PM schedule is set up with Zoll and replacement devices are issued for the cycling during the PM period.