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JBS Scheduler Access Page

For liability reasons, DSB Information Systems cannot provide support for non-DSB computer systems, especially due to the wide number of possible hardware and software configurations that may exist off-site.

In a nutshell, a standard Windows XP or higher PC running Microsoft Internet Explorer 6 or higher should be able to access the JBS scheduling tool without difficulty once the Citrix client software has been installed.

Once the end-user clicks the "Install Citrix Client" button below, the system should prompt you to download and/or run the installation file which is required to open the scheduling tool. You must run this to install the Citrix JBS Scheduler client software.

Install Citrix

Launch JBS

You have to install the Citrix Client prior to launching JBS Scheduler

Please note that a link to the JBS Scheduler has also been included on the Paramedic Staff Login Area on the DSB site.

You can also download the full Citrix Client (no charge) or non-Windows based client at www.citrix.com.


Paramedic Services Reports

  1.     2021 Deployment Plan Pilot - Issue Report - Oct 22, 2020
  2.     2021 Response Time Standards - Issue Report - Oct 22, 2020
  3.     Paramedic Services COVID-19 - Issue Report - May 28, 2020
  4.     2019 Response Time Standard - Issue Report - Feb. 27, 2020
  5.     CGS Fleet Maintenance - Issue Report - Feb. 27, 2020
  6.     Ambulance Service Final Review - Issue Report - Feb. 27, 2020
  7.     Modernization of Emergency Health Services and Public Health - Issue Report - 
  8.    2019 Paramedic Service Review Report Final Received Jan 14, 2020  
  9.     2020 Response Time Standard - Issue Report - Oct. 24, 2019
  10.     Permanent Non-Urgent Patient Transportation - Issue Report - Oct. 24, 2019
  11.     Permanent Non-Urgent Patient Transfer Service Business Case - Oct. 8, 2019
  12.     Ambulance Service Review - Draft Report - June 12, 2019
  13.    Community Safety and Wellness Plans - Presentation to the Manitoulin Municipal Association - June 19, 2019
  14.    Paramedic Response Time Standard - Issue Report - Feb. 28, 2019
  15.    Deployment Plan - Issue Report - Feb. 28, 2019
  16.    2019 Response Time Standard - Issue Report - Oct. 25, 2018
  17.    Paramedic Services Technology Advancement - Issue Report - Sept. 27, 2018
  18.    Vulnerable Persons Registry - Issue Report - Sept. 27, 2018
  19.    Paramedic Intravenous Therapy - Issue Report - June 28, 2018
  20.    Paramedic Services Strategic Deployment - Issue Report - June 28, 2018
  21.    Stryker Tracked Stair Chair - Issue Report - May 24, 2018
  22.    Expansion of Community Paramedicine - May 24, 2018
  23.    Paramedic Fleet Maintenance - Issue Report - March 22, 2018
  24.    Response Time Standard - Issue Report - March 22, 2018
  25.    Chapleau Non-Urgent Patient Transportation - Issue Report - February 22, 2018
  26.    Road Safety and Electronic Patient Calling Reporting - Issue Report - February 22,2018
  27.    2018 Response Time Standard - Issue Report - November 23, 2017
  28.    Ambulance Act Amendments - Issue Report - October 26, 2017
  29.    Paramedic Services Reorganization - Issue Report - September 28, 2017
  30.    Paramedic Services Strategic Staffing Plan - June 22, 2017
  31.    Response Time Standard - Issue Report - April 26, 2017
  32.    Post-Traumatic Stress Disorder - Prevention Plan - April 26, 2017
  33.    Ambulance Service Review - Issue Report - January 26, 2016
  34.    Ambulance Service Review - Final Report - January 26, 2016
  35.    MOHLTC Ambulance Service Review Final Report - November 17, 2016 
  36.   Central Ambulance Communication Centre - Issue Report - Nov. 24, 2016
  37.   2017 Response Time Standards - Issue Report - Oct. 27, 2016
  38.   Ambulance Service Review Letter - Sept. 12, 2016
  39.   Ambulance Service Review - Draft Report - Sept. 12, 2016
  40.   Cross-Border Billing - Issue Report - Apr. 28, 2016
  41.   Paramedic Services Final Vehicle Design - Apr. 28, 2016
  42.   Self-Loading Stretcher System- Issue Report - Apr. 28, 2016
  43.   Response Time Standard - Issue Report - Mar. 24, 2016
  44.   Paramedic Service Final Crest Design - Mar. 24, 2016
  45.   EMS Rebranding - Issue Report - Feb. 25, 2016
  46.   LaCloche PRU Operationalization - Issue Report - Nov. 25, 2015
  47.   EMS Response Time Standards - Issue Report - Oct. 22, 2015
  48.   EMS Vehicle Capital Reserve - Issue Report - Oct. 7, 2015
  49.   Public Access Defibrillation - Press Release - Sept. 24, 2015
  50.   Mindemoya EMS Base Purchase - Issue Report - Sept 24, 2015
  51.   Community Paramedice Presentation - June 25, 2015
  52.   Staffing Enhancement Results - Progress Report - June 25, 2015
  53.   EMS 5-Year Staffing Plan – Issue Report - May 28, 2015
  54.   Ambulance Response Time Standard - Issue Report - April 23, 2015
  55.   Wikwemikong Staffing Enhancement - Issue Report - April 23, 2015
  56.   Community Paramedicine - Issue Report - March 26, 2015
  57.   Non-Urgent Patient Transportation Service - Request for Expression of Interest – Issue Report - Feb. 26, 2015
  58.  
  59.   EMS Reorganization Issue Report - Nov. 27, 2014
  60.   Balanced Emergency Coverage 12 Month Update Issue Report - Nov. 27, 2014
  61.   EMS 2015 Response Time Standard - Issue Report - Oct. 23, 2014
  62.   NELHIN Non-Urgent Patient Transportation - Issue Report - Sept. 25, 2014
  63.   Community Paramedicine Update - Issue Report - Sept. 25, 2014
  64.   St. Charles Council EMS Presentation St. Charles Council EMS Presentation - August 13, 2014
  65.   EMS Costs - Issue Report June 26, 2014
  66.   Public Access Difibrillation - Issue Report June 26, 2014
  67.  Non-Urgent Patient Transportation in the NELHIN - Executive Summary June 9, 2014
  68.   Non-Urgent Patient Transportation in the NELHIN - Full Report June 9, 2014
  69.   Chapleau Council EMS Presentation - May 26 2014
  70.   Communty Paramedicine Proposal - April 17, 2014 
  71.   EMS Presentation to NEMI Council - April 17, 2014
  72.   Community Paramedicine - Issue Report - March 26, 2014
  73.   Balanced Emergency Coverage 6 month Update - Issue Report Feb. 26, 2014
  74.   Balanced Emergency Coverage 6 Month Update - Power Point Feb. 26, 2014
  75.   EMS Service Review - Issue Report - Jan. 23, 2014
  76.   MOHLTC EMS Service Review Final Report - Nov. 14, 2013
  77.   DSB Investigation Follow-up Letter - Oct. 25, 2013
  78.   DSB Investigation Response Letter - Sept 17 2013
  79.   MOHLTC Investigation Letter - Aug. 21, 2013
  80.   EMS Investigations Report - Aug. 2013
  81.   Balanced Emergency Coverage Update - Issue Report - Nov. 27, 2013
  82.   Balanced Emergency Coverage Powerpoint - Nov 27, 2013
  83.   North East LHIN Non-Urgent Patient Transfer Pilot Project - Final Report - Nov. 27, 2013
  84.   EMS Response Time Standard - October 24, 2013
  85.   Ambulance Service Review - October 24, 2013
  86.   DSB Response to EMS Investigations - Sept. 17, 2013
  87.   EMS Investigations Letter - August 21, 2013
  88.   AMO Briefing - Minister Matthews - August 26, 2013
  89.   Updated EMS 5 Year Staffing Plan - June 26, 2013
  90.   NOSDA AGM - NE LHIN Non-Urgent Patient Transportation Pilot Projects - April 2013 
  91.   Foleyet EMS Base Final Construction Costs - Issue Report - March 28, 2013
  92.   EMS Balance Emergency Coverage - Issue Report - Feb 27, 2013
  93.   MOHLTC - Living Longer, Living Well Senior Strategy Jan. 8, 2013
  94.   Chapleau Non Urgent Patient Transfer - Issue Report - Nov. 2012
  95.   Chapleau NE LHIN Non Urgent Patient Transfer Proposal - Nov.2012
  96.   LaCloche Manitoulin NE LHIN Non Urgent Patient Transfer - Issue Report - Nov 2012
  97.   LaCloche Manitoulin NE LHIN Non Urgent Patient Transfer Proposal - Nov. 2012
  98.   Response Time Standard Submission to MOH Issue Report - June 2012
  99.   Ornge Presentation to DSB Board - June 2012
  100.   Updated Road Safety Issue Report - March 2012
  101.   Fire Response to Emergency Medical Calls - Issue Report Feb. 2012
  102.   Emergency Medical Services Delivery in Ontario Municipalities - OPSEU Feb. 2012
  103.   Non-Urgent Patient Transfer Business Case to the MOHLTC Oct. 2011
  104.   Paramedic Leaders Formalize Position on Pre-Hospital Emergency Medical Response in Ontario - AMEMSO         Oct. 2011
  105.   Informing the Public Dialogue Around Medical Tiered Response in Ontario - AMEMSO Sept 2011 
  106.   RescueNet Road Safety and Automatic Vehicle Location (AVL) Systems Issue Report Oct 2011
  107.   Non-Urgent Patient Transfer Business Case to MOHLTC Sept. 2011
  108.   Non-Urgent Patient Transfer Issue Report - Update Sept. 2011
  109.   EMS 5-Year Staffing Plan Issue Report - June 2011
  110.   New Construction Costs - Little Current EMS Station Issue Report - June 2011
  111.   Zoll - RescueNet Road Safety Presentation - June 2011
  112.   Future Staffing Levels Issue Report - May 2011
  113.   Non-Urgent Patient Transfers Issue Report - May 2011
  114.   MOHLTC - EMS Service Review Final Report - March 2011
  115.   DSB Summary of EMS Service Review May 2011
  116.   Ambulance Call Reassignment - April 2011
  117.   Response Time Standard Issue Report Update - Sept. 2010
  118.   Public Access Defibrillators Update Report - Sept 2010
  119.   Northern Ontario Service Delivers Association (NOSDA) Emergency Medical Services (EMS) Concerns
            in Northern Ontario - Position Paper
    - August 2010
  120.   Response Time Standard Issue Report - June 2010
  121.   Rank & Insignia Issue Report - June 2010
  122.   Emergency First Response Teams / Tiered Response Report - Sept. 2009
  123.   Public Access Defibrillators Report - Sept, 2009
  124.   Advanced Care Paramedics Report - Aug. 2009
  125.   Saving a Life in 6.0 Minutes or less by Utilizing the Efficiencies of the Onatrio Fire Service - Nov 2008 
  126.   Ambulance Service Review Final Report - December 2007
  127.   Pre-Hospital 9-1-1 Emergency Medical Response: The Role of the United States Fire Servuce in Delivery and         Coordination - 2007




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