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JBS Scheduler Access Page

For liability reasons, DSB Information Systems cannot provide support for non-DSB computer systems, especially due to the wide number of possible hardware and software configurations that may exist off-site.

In a nutshell, a standard Windows XP or higher PC running Microsoft Internet Explorer 6 or higher should be able to access the JBS scheduling tool without difficulty once the Citrix client software has been installed.

Once the end-user clicks the "Install Citrix Client" button below, the system should prompt you to download and/or run the installation file which is required to open the scheduling tool. You must run this to install the Citrix JBS Scheduler client software.

Install Citrix

Launch JBS

You have to install the Citrix Client prior to launching JBS Scheduler

Please note that a link to the JBS Scheduler has also been included on the Paramedic Staff Login Area on the DSB site.

You can also download the full Citrix Client (no charge) or non-Windows based client at www.citrix.com.


Paramedic Services Reports

  1.     Paramedic Services COVID-19 - Issue Report - May 28, 2020
  2.     2019 Response Time Standard - Issue Report - Feb. 27, 2020
  3.     CGS Fleet Maintenance - Issue Report - Feb. 27, 2020
  4.     Ambulance Service Final Review - Issue Report - Feb. 27, 2020
  5.     Modernization of Emergency Health Services and Public Health - Issue Report - 
  6.    2019 Paramedic Service Review Report Final Received Jan 14, 2020  
  7.     2020 Response Time Standard - Issue Report - Oct. 24, 2019
  8.     Permanent Non-Urgent Patient Transportation - Issue Report - Oct. 24, 2019
  9.     Permanent Non-Urgent Patient Transfer Service Business Case - Oct. 8, 2019
  10.     Ambulance Service Review - Draft Report - June 12, 2019
  11.    Community Safety and Wellness Plans - Presentation to the Manitoulin Municipal Association - June 19, 2019
  12.    Paramedic Response Time Standard - Issue Report - Feb. 28, 2019
  13.    Deployment Plan - Issue Report - Feb. 28, 2019
  14.    2019 Response Time Standard - Issue Report - Oct. 25, 2018
  15.    Paramedic Services Technology Advancement - Issue Report - Sept. 27, 2018
  16.    Vulnerable Persons Registry - Issue Report - Sept. 27, 2018
  17.    Paramedic Intravenous Therapy - Issue Report - June 28, 2018
  18.    Paramedic Services Strategic Deployment - Issue Report - June 28, 2018
  19.    Stryker Tracked Stair Chair - Issue Report - May 24, 2018
  20.    Expansion of Community Paramedicine - May 24, 2018
  21.    Paramedic Fleet Maintenance - Issue Report - March 22, 2018
  22.    Response Time Standard - Issue Report - March 22, 2018
  23.    Chapleau Non-Urgent Patient Transportation - Issue Report - February 22, 2018
  24.    Road Safety and Electronic Patient Calling Reporting - Issue Report - February 22,2018
  25.    2018 Response Time Standard - Issue Report - November 23, 2017
  26.    Ambulance Act Amendments - Issue Report - October 26, 2017
  27.    Paramedic Services Reorganization - Issue Report - September 28, 2017
  28.    Paramedic Services Strategic Staffing Plan - June 22, 2017
  29.    Response Time Standard - Issue Report - April 26, 2017
  30.    Post-Traumatic Stress Disorder - Prevention Plan - April 26, 2017
  31.    Ambulance Service Review - Issue Report - January 26, 2016
  32.    Ambulance Service Review - Final Report - January 26, 2016
  33.    MOHLTC Ambulance Service Review Final Report - November 17, 2016 
  34.   Central Ambulance Communication Centre - Issue Report - Nov. 24, 2016
  35.   2017 Response Time Standards - Issue Report - Oct. 27, 2016
  36.   Ambulance Service Review Letter - Sept. 12, 2016
  37.   Ambulance Service Review - Draft Report - Sept. 12, 2016
  38.   Cross-Border Billing - Issue Report - Apr. 28, 2016
  39.   Paramedic Services Final Vehicle Design - Apr. 28, 2016
  40.   Self-Loading Stretcher System- Issue Report - Apr. 28, 2016
  41.   Response Time Standard - Issue Report - Mar. 24, 2016
  42.   Paramedic Service Final Crest Design - Mar. 24, 2016
  43.   EMS Rebranding - Issue Report - Feb. 25, 2016
  44.   LaCloche PRU Operationalization - Issue Report - Nov. 25, 2015
  45.   EMS Response Time Standards - Issue Report - Oct. 22, 2015
  46.   EMS Vehicle Capital Reserve - Issue Report - Oct. 7, 2015
  47.   Public Access Defibrillation - Press Release - Sept. 24, 2015
  48.   Mindemoya EMS Base Purchase - Issue Report - Sept 24, 2015
  49.   Community Paramedice Presentation - June 25, 2015
  50.   Staffing Enhancement Results - Progress Report - June 25, 2015
  51.   EMS 5-Year Staffing Plan – Issue Report - May 28, 2015
  52.   Ambulance Response Time Standard - Issue Report - April 23, 2015
  53.   Wikwemikong Staffing Enhancement - Issue Report - April 23, 2015
  54.   Community Paramedicine - Issue Report - March 26, 2015
  55.   Non-Urgent Patient Transportation Service - Request for Expression of Interest – Issue Report - Feb. 26, 2015
  56.  
  57.   EMS Reorganization Issue Report - Nov. 27, 2014
  58.   Balanced Emergency Coverage 12 Month Update Issue Report - Nov. 27, 2014
  59.   EMS 2015 Response Time Standard - Issue Report - Oct. 23, 2014
  60.   NELHIN Non-Urgent Patient Transportation - Issue Report - Sept. 25, 2014
  61.   Community Paramedicine Update - Issue Report - Sept. 25, 2014
  62.   St. Charles Council EMS Presentation St. Charles Council EMS Presentation - August 13, 2014
  63.   EMS Costs - Issue Report June 26, 2014
  64.   Public Access Difibrillation - Issue Report June 26, 2014
  65.  Non-Urgent Patient Transportation in the NELHIN - Executive Summary June 9, 2014
  66.   Non-Urgent Patient Transportation in the NELHIN - Full Report June 9, 2014
  67.   Chapleau Council EMS Presentation - May 26 2014
  68.   Communty Paramedicine Proposal - April 17, 2014 
  69.   EMS Presentation to NEMI Council - April 17, 2014
  70.   Community Paramedicine - Issue Report - March 26, 2014
  71.   Balanced Emergency Coverage 6 month Update - Issue Report Feb. 26, 2014
  72.   Balanced Emergency Coverage 6 Month Update - Power Point Feb. 26, 2014
  73.   EMS Service Review - Issue Report - Jan. 23, 2014
  74.   MOHLTC EMS Service Review Final Report - Nov. 14, 2013
  75.   DSB Investigation Follow-up Letter - Oct. 25, 2013
  76.   DSB Investigation Response Letter - Sept 17 2013
  77.   MOHLTC Investigation Letter - Aug. 21, 2013
  78.   EMS Investigations Report - Aug. 2013
  79.   Balanced Emergency Coverage Update - Issue Report - Nov. 27, 2013
  80.   Balanced Emergency Coverage Powerpoint - Nov 27, 2013
  81.   North East LHIN Non-Urgent Patient Transfer Pilot Project - Final Report - Nov. 27, 2013
  82.   EMS Response Time Standard - October 24, 2013
  83.   Ambulance Service Review - October 24, 2013
  84.   DSB Response to EMS Investigations - Sept. 17, 2013
  85.   EMS Investigations Letter - August 21, 2013
  86.   AMO Briefing - Minister Matthews - August 26, 2013
  87.   Updated EMS 5 Year Staffing Plan - June 26, 2013
  88.   NOSDA AGM - NE LHIN Non-Urgent Patient Transportation Pilot Projects - April 2013 
  89.   Foleyet EMS Base Final Construction Costs - Issue Report - March 28, 2013
  90.   EMS Balance Emergency Coverage - Issue Report - Feb 27, 2013
  91.   MOHLTC - Living Longer, Living Well Senior Strategy Jan. 8, 2013
  92.   Chapleau Non Urgent Patient Transfer - Issue Report - Nov. 2012
  93.   Chapleau NE LHIN Non Urgent Patient Transfer Proposal - Nov.2012
  94.   LaCloche Manitoulin NE LHIN Non Urgent Patient Transfer - Issue Report - Nov 2012
  95.   LaCloche Manitoulin NE LHIN Non Urgent Patient Transfer Proposal - Nov. 2012
  96.   Response Time Standard Submission to MOH Issue Report - June 2012
  97.   Ornge Presentation to DSB Board - June 2012
  98.   Updated Road Safety Issue Report - March 2012
  99.   Fire Response to Emergency Medical Calls - Issue Report Feb. 2012
  100.   Emergency Medical Services Delivery in Ontario Municipalities - OPSEU Feb. 2012
  101.   Non-Urgent Patient Transfer Business Case to the MOHLTC Oct. 2011
  102.   Paramedic Leaders Formalize Position on Pre-Hospital Emergency Medical Response in Ontario - AMEMSO         Oct. 2011
  103.   Informing the Public Dialogue Around Medical Tiered Response in Ontario - AMEMSO Sept 2011 
  104.   RescueNet Road Safety and Automatic Vehicle Location (AVL) Systems Issue Report Oct 2011
  105.   Non-Urgent Patient Transfer Business Case to MOHLTC Sept. 2011
  106.   Non-Urgent Patient Transfer Issue Report - Update Sept. 2011
  107.   EMS 5-Year Staffing Plan Issue Report - June 2011
  108.   New Construction Costs - Little Current EMS Station Issue Report - June 2011
  109.   Zoll - RescueNet Road Safety Presentation - June 2011
  110.   Future Staffing Levels Issue Report - May 2011
  111.   Non-Urgent Patient Transfers Issue Report - May 2011
  112.   MOHLTC - EMS Service Review Final Report - March 2011
  113.   DSB Summary of EMS Service Review May 2011
  114.   Ambulance Call Reassignment - April 2011
  115.   Response Time Standard Issue Report Update - Sept. 2010
  116.   Public Access Defibrillators Update Report - Sept 2010
  117.   Northern Ontario Service Delivers Association (NOSDA) Emergency Medical Services (EMS) Concerns
            in Northern Ontario - Position Paper
    - August 2010
  118.   Response Time Standard Issue Report - June 2010
  119.   Rank & Insignia Issue Report - June 2010
  120.   Emergency First Response Teams / Tiered Response Report - Sept. 2009
  121.   Public Access Defibrillators Report - Sept, 2009
  122.   Advanced Care Paramedics Report - Aug. 2009
  123.   Saving a Life in 6.0 Minutes or less by Utilizing the Efficiencies of the Onatrio Fire Service - Nov 2008 
  124.   Ambulance Service Review Final Report - December 2007
  125.   Pre-Hospital 9-1-1 Emergency Medical Response: The Role of the United States Fire Servuce in Delivery and         Coordination - 2007




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